Asia Green Travel Sdn Bhd is seeking a dedicated Reservation Officer to join our team in Sandakan.

As a Reservation Officer, you will play a crucial role in handling reservations and ensuring smooth communication with our valued customers.

Responsibilities:

• Handle reservations for various travel packages and accommodations.
• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate bookings and communicate effectively with other departments to ensure seamless customer experiences.
• Maintain accurate records of reservations and customer interactions.
• Assist in resolving customer issues and providing exceptional service at all times.

Requirements:

• Diploma/Degree holder in Tourism and Hospitality is an advantage
• Previous experience in a similar role is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Office applications.
• Ability to work effectively in a fast-paced environment and multitask.
• Enthusiasm for the travel and tourism industry.