Responsibilities:

• Provide friendly and attentive customer service, warmly welcoming guests upon arrival.
• Take orders accurately and efficiently, ensuring special requests or dietary preferences are accommodated.
• Serve food and beverages promptly and professionally, making recommendations when necessary.
• Maintain a clean and organized dining area, including tables, chairs, and service stations.
• Collaborate with team members to ensure seamless service flow and guest satisfaction.
• Respond promptly to customer inquiries, concerns, or complaints with a positive and solution-oriented approach.
• Adhere to all safety and hygiene protocols to guarantee a clean and safe environment.

Requirements:

• Previous experience in a customer service role is preferred, but we are ready to train the right candidates with a passion for excellence.
• Excellent communication skills and the ability to work harmoniously in a team.
• Exceptional time management and multitasking abilities to thrive in a fast-paced environment.
• Impeccable attention to detail and a commitment to delivering outstanding customer service.
• Flexibility to work evenings, weekends, and holidays as per the demands of the Food & Beverage industry.

Benefits and Perks:

• Competitive remuneration package, EPF, SOCSO with opportunities for career advancement.
• Comprehensive training programs to enhance your skills and expertise.
• A supportive and inclusive work environment fostering growth and personal development.
• Flexible work schedules to accommodate your lifestyle needs.